I spent 5 nights in a Triple Room and loved the spaciousness and greenery around. The food was delicious, especially breakfast with fresh fruits, and the staff were genuinely attentive, making my stay feel really special. Enjoyed the sauna with local herb infusions too! 🌿

Enjoy the serene garden environment, perfect for relaxation, and don’t miss the local Ugandan food served at the hotel restaurant.

Would recommend for a quick stopover

Comfortable room, friendly staff, with reliable internet that made my stay enjoyable as I explored the surroundings easily due to the hotel's convenient location.

Can’t think of anything without adding further information.

The fresh Bugisu coffee during breakfast, paired with the attentive service from the restaurant staff at Mbale Resort Hotel.

The grounds surrounding the hotel are pretty nice, with beautiful gardens that provide a serene environment. The breakfast buffet was decent. I particularly enjoyed the variety of options available each morning, which gives a good start to the day.

The facilities need major improvement. I stayed in a Superior Twin Room, and the sliding doors were a concern for security—they didn’t lock well. The internet was a nuisance, frequently cutting out, which was frustrating. There's also no elevator for access to upper floors, making it a hassle if you've got luggage. And let’s not forget about the noise during the day. the music from the pool area was loud enough that it rattled my windows. The so-called 'newer' section of the building was also misleadingly advertised, showing its age and not providing the comfort expected from a higher rating.

Great breakfast and rooms, but poor Wi-Fi and no lift for heavy luggage.

Lovely stay with great views

Spent 5 nights, and I really enjoyed the lush greenery and stunning views around the hotel. The staff were super helpful, especially in the restaurant. I loved the local Ugandan food—they had some delicious options! Just wish the Wi-Fi was more reliable. it cut out a lot during my stay.

The superior twin room provided decent comfort, but several issues marred the experience. The sliding door's lack of security was worrying, as well as the unreliable internet that frequently cut out. only one bottle of water was provided daily for two guests, which felt inadequate. While my stay was marked by these inconveniences, the restaurant served fresh, well-prepared dishes that were genuinely enjoyable.

Bread not fresh, wonderful breakfast, serene environment, spacious rooms.

The breakfast selection was impressive. with delicious pastries, and the rooms were super spacious.

A commendable fit for a brief sojourn in Mbale with extraordinarily good value for money. I particularly enjoyed the serene garden environment that provided a relaxing spot to unwind after a busy day. Just remember to check the Wi-Fi, as it sometimes cuts out unexpectedly.

The gym was well stocked! and the views from my balcony were extraordinary! The food was so fresh and I loved the variety during breakfast.

Nothing

great stay , but has room for improvement

The staff truly stood out with their attentiveness and responsiveness, making us feel welcomed throughout our stay. The breakfast offered a delightful variety with fresh pastries that were a major highlight. I also enjoyed the scenic garden view from my room, which enhanced the overall relaxing atmosphere.

The sliding door's security felt inadequate during my stay.

Recommend it for families seeking relaxation

The breakfast was amazing they had this malewa that was just very nice. Plus the staff treated us like family always smiling and cute it felt good.

It wasn’t cheap but considering the quality it was still acceptable.